Leave with the three strongest client stories to build first.

How it works

We interview your team. You forward a polished preview. Your client adds quotes asynchronously.

Spotlight is a done-for-you case study service. We interview the people on your team who did the work, draft a polished preview, then hand you a short email you can forward so your client can add their own quotes — turning each engagement into sales collateral, social posts, and award entries without you chasing testimonials.

The rhythm

Every quarter. Three steps. Three approvals from you.

01

Point us at a project

Thirty minutes to brief us on the engagement, the people on your team we should talk to, and what success looked like. Then we get out of your way.

02

We interview your team and draft

Focused interviews with your project lead, sponsor, and the practitioners who did the work. From those conversations we synthesize the spine, write the case study, and design a polished preview.

03

You forward the preview, your client adds quotes

We hand you a shareable preview link and a short email you can forward to request quotes. Your client adds them asynchronously, then we finalize every asset and submit for awards.

Interviews, then a shareable preview

Why we interview your team — and let you do the asking outward.

01
We interview your team

Discover the story.

Your project lead, your exec sponsor, the practitioners who did the work. Nobody else can tell us what really happened — the trade-offs, the surprises, the second-order wins. From those conversations the narrative spine forms and we draft the case study.

02
You share, partners reply with quotes

Equip the ask, not the chase.

We hand you a polished preview link plus a short email you can forward to request quotes. You forward it to your client and key project partners. They view the draft, see how they'd be quoted, and submit a testimonial in a couple of minutes. Asynchronous — no calendar gymnastics, no third-party calls to your client.

The relationship stays yours. The ask comes from you, on your terms — we just make it ridiculously easy to say yes.

Inside the process

The questions that turn a project into a story worth telling.

Every Spotlight engagement opens with a focused interview pass across your team. Once a draft preview is ready, we hand you a shareable link and a written ask so your client and partners can add their own quotes asynchronously. Here's exactly what we ask, and what your outward request looks like.

Step 1 · We run it~60 minutes

We interview your team.

Your project lead, exec sponsor, and the practitioners who did the work. We start here because nobody else can tell us what really happened — the trade-offs, the surprises, the decisions that mattered.

  1. 01

    What did the client come to you with?

    Establishes the real problem, not the brief on paper.

  2. 02

    What did success look like — to them, to you?

    Surfaces both stated goals and the unspoken bar.

  3. 03

    What was the hardest decision on this project?

    Reveals the trade-offs that show your judgment.

  4. 04

    What almost went wrong, and how did you handle it?

    Honest tension is what makes the story credible.

  5. 05

    What would you do differently next time?

    Becomes the confidential learnings memo for your team.

  6. 06

    What outcome are you proudest of?

    Identifies the headline result we'll lead the case study with.

Step 2 · You send it~2 minutes per reply

You share the preview. They reply with a quote.

Once the case study draft is ready, we hand you a polished preview link and a short email you can forward to your client and key project partners. They view how the story is told, then submit a testimonial in a couple of minutes — async, on their schedule.

  1. 01

    What outcome do you remember most clearly from this work?

    Anchors the headline metric in their own language.

  2. 02

    What made this team different from the alternatives?

    Captures positioning we can use in pitches.

  3. 03

    What's measurably different now, six or twelve months in?

    Pulls out hard numbers to anchor every asset.

  4. 04

    Who else inside your organization felt the impact?

    Surfaces the second-order outcomes most case studies miss.

  5. 05

    Would you do it again? Who would you recommend it to?

    Becomes the closing testimonial and referral signal.

  6. 06

    How would you like to be attributed — name, role, or anonymous?

    You stay in control of every quote that ships.

Recorded and transcribed

Every team interview is captured, transcribed, and indexed so quotes stay verbatim and nothing gets lost.

The ask comes from you

We write the email, you press send. Your client hears it from the relationship they already trust — not a stranger cold-calling on your behalf.

Confidential by default

Anything off-the-record stays off-the-record. Every contributor signs off on how they're attributed before anything ships.

From kickoff to delivery

About four weeks from first call to every asset shipped.

Step through the Spotlight process. Each step shows what's happening, who's involved, and what lands in your hands by the end of it.

Day 0/Week 1/Step 1 of 8

Kickoff & project brief

You + your Spotlight lead · 30 min

We meet for thirty minutes to align on which engagement we're featuring, who on your team we should talk to, which clients and partners you'd like to invite for quotes, and what success looks like. Then we get out of your way.

What lands in your hands
  • Selected project
  • Team interview cast
  • Quote contributors shortlisted
Per project, all included

One interview pass in. Six finished assets out.

Every asset is sourced from the same conversations — your team's interviews supply the spine of the story; the quotes you collect from your client and partners supply the proof. Nothing is invented; nothing is filler.

01
Source: Both

Designed case study

Long-form web page, sales-deck slides, and a one-page PDF — fully branded, proposal-ready, and built around the strongest moments your team described and your client and partners endorsed.

Drop straight into your next proposal.

02
Source: Collected quotes

Animated story video

A 60–90 second motion piece scored to the testimonials your client and partners contribute. Cuts cleanly for socials, sales decks, and conference reels.

Earn the room before you say a word.

03
Source: Team interview

Confidential learnings memo

An internal-only debrief: what worked, what almost broke, what to do differently. Your team's words, never published.

Make the next project faster and safer.

04
Source: Both

Sales enablement kit

Verbatim quotes, hard outcomes, and objection handlers your sellers can lift straight into the next pitch or RFP.

Shorten the sales cycle on day one.

05
Source: Collected quotes

30 days of LinkedIn and newsletter posts

A 30-day rollout in your voice — or fully done-for-you posting across LinkedIn and your newsletter — sequenced to compound.

Stay top-of-mind without lifting a finger.

06
Source: Both

Awards submissions

One to two qualified industry awards researched, written, and submitted on your behalf, with a press plan ready if you win.

Turn the project into industry recognition.

Frequently asked

Everything you'd want to know before kickoff.

Interview & quote format

How the conversations and the quote ask actually run.

Timeline

When you'll see each piece.

What you provide

What we need from your side.

See the six outputs

What each finished asset actually looks like.

Six tangible artifacts shipped per project — anonymized previews from real Spotlight engagements.

Case study · Civic
How a 14-month design rethink turned a stalled civic project into the city's most-visited public space.
+312%
$1.4M
6 mo.
atria-civic-center.pdf
Case study
Asset 01
Source: Both

Designed case study

Web page, deck slides, and a one-page PDF — proposal-ready.

A Spotlight case study film
How Harlow turned a stalled project into a city landmark.
atria — 90s-cut.mp4
Animated 60–90s video
Asset 02
Source: Collected quotes

Animated story video

60–90 seconds of motion that earns the room before you speak.

Internal · Confidential
v1.0
Atria — what we'd do differently.
What worked
What almost broke
What to keep
atria — internal-debrief.md
Project archive
Asset 03
Source: Team interview

Confidential learnings memo

Internal-only debrief that compounds across the next ten projects.

Slide 07 / 24
"They delivered the building the city needed."
+312%
$1.4M
6 mo.
atria — sales-kit.key
Sales deck
Asset 04
Source: Both

Sales enablement kit

Quotes, outcomes, and objection handlers your sellers can lift on day one.

"
A different kind of partner.
Carousel
+312%
visitors
atria — week-2-rollout.md
Social post
Asset 05
Source: Collected quotes

30 days of LinkedIn and newsletter posts

30 days of compounding visibility across LinkedIn and your newsletter.

AIA Civic Design
2026 · Category B
Word count1,847
Supporting docs8
PermissionsSigned
Submitted ✓
aia-civic-2026 — submission.docx
Award
Asset 06
Source: Both

Awards submissions

Industry recognition researched, written, and submitted on your behalf.

Names, metrics, and details have been anonymized. Your assets use your client's real numbers and language, with their explicit sign-off on every quote.

A look at the actual outputs

Sample deliverables from a single Spotlight interview.

Click any deliverable to preview the kind of content we ship. These mockups use anonymized excerpts from real Spotlight engagements — the format, voice, and structure are exactly what you'll receive.

harlow-architects — atria-civic-center.pdf
Case Study · Civic

How a 14-month design rethink turned a stalled civic project into the city's most-visited public space.

Client: Atria Civic CenterSector: Public architectureEngagement: 14 months
+312%
weekly visitors vs. prior plaza
$1.4M
in deferred construction recovered
6 mo.
ahead of revised opening date

The challenge. When Atria came to Harlow in early 2023, the civic center project was eighteen months behind, two architects deep, and unpopular with the very neighborhood it was meant to serve. The brief was salvage, not signature.

The decision. Rather than redesign around the existing footprint, the team proposed a one-week pause to re-interview the council and the residents who had walked away from earlier consultations. "We had to earn the right to draw before we drew," recalls Maya Okonjo, principal lead.

Continued in full case study →

Names, metrics, and details in these previews have been anonymized. Your case studies will use your client's real numbers and language, with their explicit sign-off on every quote.

Ready to see what your firm could produce?

See pricing →